Dr. Yogesh Pai P
Professor and Associate Dean
Qualification: B.E., M.B.A., M.Phil., Ph.D.
CURRENT ACADEMIC ROLE & RESPONSIBILITIES
- Teaching Advanced 365体育直播 Methodology for PhD students
AREAS OF INTEREST, EXPERTISE AND RESEARCH
Area of Interest
Service Operations Management, Healthcare and Business Analytics.
Area of Expertise
Service Operations Management, Healthcare, and Business Analytics.
Area of 365体育直播
Service Quality, Service failure and service recovery, Customer experience, Self Service Technologies